M7_FAQ

In here you could find the introductions, resources download, firmware updates, troubleshooting or after-sales service of M7.

Technical support for M7

- 2026-08-17
  1. How to upgrade the M7?
- 2026-08-17
  2. Is the M7 running with Android? How can I navigate to previous page when there's no virtual keys on the screen?
- 2026-08-17
  3. How can I access the storage/SD card after connecting the M7 to the computer?
- 2026-08-17
  4. What kind of Bluetooth codec does the M7 support? Why there's no change after changing the codec setting?
- 2026-08-17
  5. Why I cannot connect my Bluetooth headphone to the M7?
- 2026-08-17
  6. What should I do if the system crashes or freezes?
- 2026-08-17
  7. How to set the player to prevent unintentional button press while in lockscreen?
- 2026-08-17
  8. Why can't I search any stations using the FM Radio?
- 2026-08-17
  9. Does the M7 support lyrics display?
- 2026-08-17
  10. How to adjust the volume?
- 2026-08-17
  11. How to find the Play mode, EQ and Add to favorites functions?
- 2026-08-17
  12. Can I install any third-party apps and Zhuoning Music Android version on the M7?
- 2026-08-17
  12. How to set the date and time on the M7?
- 2026-08-17
  14. Does M7 support USB audio out?
- 2026-08-18
  15. How to do with the issue of the small sound when the M7 is paired with Airpods via Bluetooth?
- 2026-09-05
  16. How to change the language on the M7?
- 2026-08-28
  17. Does the M7 support USB DAC? And how can I use it?
- 2026-08-14
  18. How to solve the crashing when choosing music to play in File Management app after updating the FW1.0.8 firmware?
- 2026-08-27
  19. What to do if the Android File Transfer is not compatible with my MAC?
- 2026-08-27
  20. What to do if my player could not be turned on or charged?
- 2026-08-27
  21. How to wipe the cache & data in Recovery mode on the player? What to do if I forget the password of the player?

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